E-commerce Manager
E-commerce Manager APPLY NOW
Location: Central Jersey, NutraBio Labs
Job Type: Full-time
About NutraBio Labs:
NutraBio Labs is a Central Jersey-based Sports Nutrition Supplement Company with a passion for quality and innovation. As we continue to expand our online presence, we are seeking an experienced E-commerce Manager to lead our digital retail efforts. Located in a state-of-the-art office space, this is an exciting opportunity to be part of a dynamic team in the heart of the sports nutrition industry.
Responsibilities:
- E-commerce Strategy: Develop and execute a comprehensive e-commerce strategy that aligns with business goals and drives revenue growth. Continuously analyze market trends and competitors to identify opportunities for improvement.
- Website Management: Oversee the design, functionality, and user experience of our e-commerce website. Collaborate with web developers and designers to optimize site performance, ensuring a seamless and user-friendly online shopping experience.
- Product Merchandising: Lead the product merchandising strategy, including product listings, pricing, and promotions. Optimize product pages for conversions and implement strategies to upsell and cross-sell related products.
- Digital Marketing: Plan and execute digital marketing campaigns to drive traffic and sales. Manage paid advertising campaigns, SEO, email marketing, and social media efforts, with a focus on ROI and customer acquisition.
- Customer Experience: Monitor and enhance the overall customer experience, including order fulfillment, customer service, and returns. Implement best practices to increase customer satisfaction and loyalty.
- Data Analysis: Utilize analytics tools to track and analyze e-commerce performance metrics. Generate reports and insights to inform decision-making and identify areas for improvement.
- Inventory Management: Collaborate with the supply chain team to optimize inventory levels, ensuring products are in stock and readily available to meet customer demand.
- Team Leadership: Manage and mentor a team of e-commerce professionals, providing guidance, training, and support to achieve department goals.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related ecommerce field.
- Proven experience in e-commerce management, preferably in the retail or consumer goods industry.
- Strong understanding of e-commerce platform and apps (e.g., Shopify).
- Proficiency in digital marketing strategies and tools.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Excellent leadership and communication skills.
- Exceptional problem-solving abilities and attention to detail.
- Knowledge of sports nutrition or dietary supplements (a plus).
Benefits:
- Competitive salary based on experience.
- 401(k) with matching.
- Dental insurance.
- Health insurance.
- Life insurance.
- Paid time off.
- Vision insurance.
If you are a strategic thinker with a track record of success in e-commerce management and are excited about taking our online retail operations to the next level, we invite you to apply. Join NutraBio Labs and be a key driver of our growth in the digital marketplace.